Dental Insurance consulting

How can YOU participate in the PPO environment and be profitable? Are you worried it will compromise patient care?

Dana Moss, founder of PPO Dental Consulting, trains today’s highly effective and lucrative practices how to implement and measure progress within four core business systems. Her clients report increased patient retention and case acceptance, lowered accounts receivable and speedy insurance claims payment. Contact Dana to learn how you can implement these proven systems and achieve similar results in your organization.

Choose from These Hot Topics to Customize Training for Your Practice:

Recare System

Patient Retention is foundational – shut the back door!

Accounts Receivable System

Achieving 100% collection percentage…or better!

Delayed Treatment and Case Acceptance

Drastically improve case acceptance. 
Get treatment out of the chart 
and onto the schedule!

Insurance System

Conquer the Insurance Maze to ensure prompt insurance payment. 
Negotiate fees like a pro!

Dana’s clients are finding success with

advanced training in the following areas:

Insurance System

  • Determine which insurance plans are the best fit for your practice
  • Adjusting techniques that keep money in the bank… and patients appreciate!
  • New patient phone calls that build relationships while getting the details
  • Questions to ask the insurance company prior to patient appointment
  • Reports to run – and when – to ensure prompt insurance payment

Recare system

  • To pre-appoint… or not?
  • Strategies to discourage cancellations/no shows and keep your schedule together!
  • Block scheduling that ensures timely appointments for new hygiene patients
  • Communication mediums to use (phone, email and snail mail)
  • Reports to run – and when – to ensure a full hygiene schedule

Accounts Receivable/Patient Responsible

  • Achieving 100% collection percentage… or better!
  • Eliminating 90 day past due accounts
  • What to do with delinquent accounts… it’s not a collection agency
  • When to run statements and effective prompts for timely payment
  • Reports to run – and when – to ensure a healthy accounts receivable

Treatment Planning and Case Acceptance

  • Drastically improve case acceptance by utilizing four technological tools
  • Understanding why patients deny treatment and appropriate follow up
  • Ensuring that patient financial estimates are accurate
  • Importance of specialist referral follow up
  • Reports to run – and when – to ensure a full schedule for the dentist

Negotiating Insurance Allowables

  • Learn the three step process for achieving top dollar reimbursements
  • Learn how to determine which insurance companies would be the best to pursue and negotiate with
  • Understand what fee balancing is, how to do it and why it is critical to the negotiation process
  • Define the emotional verbal skills that can bring the results you desire
  • Dispel three myths about the characteristics of a negotiator
Dana Moss - Dental Team Consultant

Dana Moss is a money finder, PPO practice builder, and team motivator.

She has refined the fundamental solutions for developing a successful and lucrative PPO practice. She has worked as a front office coordinator, insurance specialist, and practice administrator. Dana’s training programs share the technology that is needed, language skills to promote, and systems to ensure a successful business.


“Dana has made such a refreshing difference in our office. Because of her training, we are a far superior organization to what we were. As a fee-for-service office in a rapidly growing community, Dana’s systems and philosophy in management have blessed us with the efficiency needed to harness growth while fostering superior organizational health. Dana is exactly what we needed!”

-Dr. John Richard

“The smoke has cleared from our record summer. We were very busy thanks in large part to the systems you put in place!”

-Donna Barefield, DDS, MSD

Schedule Your Complimentary Consultation Today!